Q-Interline Support Agreement to secure your investment

We support you to get the best out of your analysers.

​The right kind of surveillance and maintenance is important to ensure continuous stable and precise results. Our skilled specialists are trained to perform all needed troubleshooting and application maintenance.​

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Fill out the form and we will get back to you as soon as possible

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    The analyser is built to last
    The support is designed to matter

    Focus on your production

    Outsource your instrument ​surveillance and validation to Q-Interline and focus your resources on other important tasks. ​Choosing the Plus or Premium support agreement, AnalyticTrust® is part of your Q-Interline support agreement.

    To ensure value and to enable optimal process control, the equipment’s application needs to be maintained and your instrument software needs the latest updates. ​

    ​With a support agreement you can get:

    • surveillance of the analyser hardware performance
    • free of charge access to trouble shooting via mail or phone​​
    • instrument software updates
    Q-Interline support on-line and on-site. Fast and dedicated support

    Choose the right support agreement

    ​Basic​

    For our “do-it-yourself” customers who take responsibility for all the aspects of the application maintenance, but value priority response.​

    ​Plus​

    Extra security and optimal backup for the individuals who maintain the application “in-house”. ​

    ​Premium​

    For customers who wish to outsource surveillance and maintenance of the application and the calibrations to our specialists. ​

    Want to learn more or get a demo?

    Fill out the form and we will get back to you as soon as possible

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      In need of support?
      Q-Interline technology - spectroscopy illustration

      Training sessions

      • Would you like to perform better? ​
      • Would you like to improve your competences in the field of NIR spectroscopy? 
      • Would you like to ensure success in the long-term?

      We have a couple of training sessions on how to get the most out of your NIR application, regardless of your current skillset.​

      Calibration and validation course

      Learn how to get the most out of your NIR application. ​
      Learn how to:

      • develop new calibration models ​
      • maintain existing models. ​
      • evaluate the results and to find areas of improvement for your products. ​

      Work with training data or experiment with your own data sources. The course can be tailored for both beginners and experienced personnel.​

      Q-Interline technology. Statistics illustration
      Q-Interline technology - we are sampling experts. Sampling illustration

      Sampling and application course

      Gain an understanding of the possibilities for your instrument, production and laboratory. ​
      Learn how​ to:

      • representative sampling works and the basics behind spectroscopy. ​
      • to optimise the production specifically for your application​
      • to develop a new application and ​
      • to evaluate application results and transfer them to adjustments in the production. ​

      The course level will primarily be for beginners and new colleagues, but can also be used to provide a brush-up for experienced personnel.​

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